- We offer free shipping on all orders throughout India.
- We make our best efforts to ship each item in your order within 10 working days of the order. However, in some cases, we may take longer, up to 13 working days, to ship the order as we may have to procure it from some other suppliers. In the unlikely event that we are not able to ship your order completely within 7 days of the order, we shall cancel the remaining unshipped part of the order, and send you an email informing you about the same. In such cases, your payment against the unshipped part of the order shall be refunded, in the manner you have made the payment.
- We ship on all weekdays (Monday to Saturday), excluding public holidays.
- To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier agencies. While we shall endeavor to ship all items in your order together, this may not always be possible due to product characteristics, or availability.
- If you believe that the product(s) are not in good condition, or if the packaging is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package, and contact the Customer Care by mentioning your order reference number. We shall make our best efforts to ensure that the replacement delivery is made to you at the earliest.
- Please do not accept delivery of any item whose outer packaging is damaged or tampered with in any manner. Please sign the POD (Proof of Delivery) mentioning that the products are not accepted due to damaged conditions. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest.
- The color or design of the product may vary slightly compared to the images displayed on your screen. This is due to lightning, pixel quality, color setting and changes in the design of quilting.
- Please confirm the size of the mattress which will fit in the bed before ordering. The size of the mattress cannot be changed once the order is shipped as we do not have any return/replacement policy for incorrectly placed orders. Also, check if the product would fit through the entrance of your house
- Payments: The Site currently uses third parties to process payments. Our third-party payment processors accept payments through various credit cards, debit cards, net banking, UPI, Wallet etc as detailed on the applicable payment screen.